oudne respects the privacy of our valued users (“user” or “you”), particularly those interested in our women’s fashion offerings. This Privacy Policy outlines how we collect, utilize, disclose, and safeguard your information when you visit our website, www.oudne.com, along with any associated media forms, channels, mobile sites, or applications (collectively referred to as the “Site”). Please read this policy carefully. If you do not agree with its terms, please refrain from accessing the Site.

We reserve the right to modify this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy. Any modifications will take effect immediately upon posting the updated policy on the Site, and you waive the right to receive specific notice of each change. We encourage you to periodically review this Privacy Policy to stay informed of updates. Your continued use of the Site after the posting of a revised policy signifies your acceptance of the changes.

COLLECTION OF YOUR INFORMATION

We may gather information about you in various ways. The types of information we may collect on the Site include:

Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, as well as demographic details like age, gender, hometown, and interests. This information is voluntarily provided when you fill out personal details or participate in Site-related activities. You are not obligated to provide personal information, but refusal may limit your access to certain Site features.

Derivative Data
Information automatically collected by our servers when you access the Site, including your IP address, browser type, operating system, access times, and pages viewed before and after visiting the Site. For mobile users, this may also include device name and type, operating system, phone number, country, preferences, and any other information you choose to provide.

Financial Data
Financial information, such as payment method details (e.g., valid credit card number, card brand, expiration date), collected during purchases, orders, returns, exchanges, or service inquiries on the Site or mobile site. We store minimal financial information, with most data handled by our payment processors, PayPal and credit card service providers. We encourage reviewing their privacy policies for more information.

Mobile Device Data
Device information, such as mobile device ID, model, manufacturer, and location data, when accessing the Site from a mobile device.

Third-Party Data
Information from third parties, such as personal details or network friends, when connecting your account to a third party and granting Site access to this information.

Data From Contests, Giveaways, and Surveys
Personal and other information provided when entering contests or giveaways or responding to surveys.

Mobile Application Information
If using our mobile site:

  • Geo-Location Information: We may request access to location-based information from your mobile device to provide location-based services. You can manage these permissions in your device settings.
  • Mobile Device Access: We may request access to certain mobile device features, such as SMS messages and social media accounts. You can manage these permissions in your device settings.
  • Mobile Device Data: We may collect device information (e.g., mobile device ID, model, manufacturer), operating system, version information, and IP address.
  • Push Notifications: We may send push notifications regarding your account or the Application. You can opt-out in your device settings.

USE OF YOUR INFORMATION

Accurate information enables us to provide a smooth, efficient, and personalized experience. We may use collected information to:

  • Administer sweepstakes, promotions, and contests.
  • Assist law enforcement and respond to subpoenas.
  • Compile anonymous statistical data for internal or third-party use.
  • Create and manage your account.
  • Deliver targeted advertising, coupons, newsletters, and promotional information.
  • Email you regarding your account or order.
  • Enable user-to-user communications.
  • Fulfill and manage purchases, orders, payments, and transactions.
  • Generate a personal profile for more personalized future visits.
  • Increase Site efficiency and operation.
  • Monitor and analyze usage and trends to improve your experience.
  • Notify you of Site updates.
  • Offer new products, services, and recommendations.
  • Perform other necessary business activities.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Process payments and refunds.
  • Request feedback and contact you about Site usage.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send newsletters.
  • Solicit support for the Site and your purchases.

DISCLOSURE OF YOUR INFORMATION

We may share collected information in certain situations:

By Law or to Protect Rights
We may disclose information to respond to legal processes, investigate policy violations, or protect the rights, property, and safety of others, including exchanging information for fraud protection and credit risk reduction.

Third-Party Service Providers
We may share information with third parties performing services for us, including payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

Marketing Communications
With your consent, we may share information with third parties for marketing purposes, as permitted by law.

Third-Party Advertisers
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to provide targeted advertisements.

Affiliates
We may share information with our affiliates, requiring them to honor this Privacy Policy. Affiliates include our parent company, subsidiaries, joint venture partners, or other companies under common control.

Business Partners
We may share information with business partners to offer specific products, services, or promotions.

Social Media Contacts
If connecting through a social network, your contacts may see your name, profile photo, and activity descriptions.

Other Third Parties
We may share information with advertisers and investors for general business analysis or marketing purposes, as permitted by law.

TRACKING TECHNOLOGIES

Cookies and Web Beacons
oudne may use cookies, web beacons, tracking pixels, and other technologies on the Site and mobile site to customize and improve your experience. Personal information is not collected through tracking technology. Most browsers accept cookies by default, but you can remove or reject them, though this may affect Site availability and functionality. Web beacons cannot be declined, but you can manage cookies in your browser settings. For more information on cookie usage, refer to our Cookie Policy on the Site.

Internet-Based Advertising
We may use third-party software for ads, email marketing, and interactive marketing initiatives. This software may use cookies or similar technology to manage and optimize your online experience. For information on opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Website Analytics
We may partner with third-party vendors to use tracking technologies and remarketing services on the Site, analyzing user behavior and improving online activity understanding. By accessing the Site, you consent to information collection by these vendors. We do not transfer personal information to these vendors, but you can visit their opt-out tools if you do not want information collected by tracking technologies.

Be aware that getting a new computer, installing a new browser, upgrading an existing browser, or altering browser cookie files may clear certain opt-out cookies, plug-ins, or settings.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications not affiliated with us. Information provided to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing information to third-party websites, review their privacy policies and take necessary steps to protect your information privacy. We are not responsible for the content or privacy and security practices of any third parties.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to protect your personal information. While we take reasonable steps to secure your information, no security measures are perfect or impenetrable, and no data transmission method can guarantee against interception or misuse. We cannot guarantee complete security if you provide personal information online. We securely collect personal information such as credit card numbers on pages secured with SSL technology.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data collected from children under 13, please contact us using the provided contact information.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature. No uniform technology standard for recognizing and implementing DNT signals has been finalized, so we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you in a revised version of this Privacy Policy.

WooCommerce

Our store is hosted on WooCommerce Inc., providing us with an online e-commerce platform to sell our products and services. Your data is stored through WooCommerce’s data storage, databases, and general application on a secure server behind a firewall.

Payment
If you choose a direct payment gateway to complete your purchase, WooCommerce stores your credit card data encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Purchase transaction data is stored only as long as necessary to complete the transaction, after which it is deleted. All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, read WooCommerce’s Terms of Service or Privacy Policy.

OPTIONS REGARDING YOUR INFORMATION

Account Information
You may review or change account information or terminate your account by:

  • Logging into your account settings and updating your account.
  • Contacting us using the provided contact information: [email protected].

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases, though some information may be retained to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, or comply with legal requirements.

Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us through the contact page. For communications from third parties, you are responsible for contacting the third party directly.

Cookies In Use on This Site

Cookies and How They Benefit You
Our website uses cookies, as most websites do, to provide the best experience possible. Cookies are small text files placed on your computer or mobile phone when browsing websites. See our list of cookies used as of May 25, 2018.

Our cookies help us:

  • Make our website work as expected.
  • Save you from logging in every visit.
  • Remember your settings during and between visits.
  • Improve site speed and security.
  • Continuously improve our website for you.
  • Make our marketing more efficient (ultimately helping us offer services at current prices).

We do not use cookies to:

  • Collect personally identifiable information without your express permission.
  • Collect sensitive information without your express permission.
  • Pass personally identifiable data to third parties.

Granting Us Permission to Use Cookies
If your browser settings are adjusted to accept cookies, and you continue to use our website, we consider this as your consent. If you wish to remove or not use cookies, learn how to do so below, though this may affect site functionality.

More About Our Cookies

  • Website Function Cookies: We use cookies to make our website work, including shopping basket and checkout functionality, login status, search settings, recent page visits, commenting, and remembering responses to certain questions.
  • Visitor Statistics Cookies: We use cookies to compile visitor statistics, such as the number of visitors, technology used, time spent on the site, and pages viewed. This helps us continuously improve our website and allocate resources effectively.
  • Advertising Cookies: Cookies are widely used in online advertising. Neither we, advertisers, nor advertising partners can gain personally identifiable information from these cookies.
  • Remarketing Cookies: You may notice increased adverts from sites you have visited due to remarketing cookies placed during your visit. We use these adverts to offer special offers and encourage return visits. The process is entirely anonymized, and you can opt out of these cookies at any time.
  • Affiliate Cookies: We have partners who promote our service on a success-only basis. Cookies are required to reward these partners and are usually provided by specialist companies (affiliate networks). Neither we, the networks, nor the partners can identify you personally. We ask for your support by allowing these cookies, which help us offer services at current prices. Our affiliate cookies are provided by: [List any affiliate networks if applicable].

Turning Cookies Off
You can block cookies by activating the setting on your browser to refuse the setting of all or some cookies. However, blocking all cookies (including essential cookies) may prevent you from accessing all or parts of our site. Except for essential cookies, all cookies will expire after the period listed in the table above.

Find more information about cookies at the ICO website and Google Cookie Policy.

If you have any queries, please contact us.

Address: RM 10D R1, 10/F, KIN GA IND BUILDING, 9 SAN ON STREET, TUEN MUN HONG KONG

TEL: +85268517178

Email: [email protected]

Working Time: Mon – Fri 08:00-17:00 (UTC+8)

On business days, we will respond to you within 24 hours.